Frequently asked questions
ABOUT OUR RESTAURANT
WHAT ARE THE OPENING HOURS TO THE PUBLIC?
From Sunday to Thursday from 07:30 am to 01:00 am and Friday and Saturday from 07:30 am to 02:00 am.
WHAT TIME DOES THE KITCHEN CLOSE?
Our kitchen is open every day from 07:30h to 00:00h uninterruptedly, and on Fridays and Saturdays until 01:00h.
IS THE RESTAURANT ACCESSIBLE FOR PEOPLE WITH REDUCED MOBILITY?
Yes, of course. At the time of booking, you will find a field to indicate it, so that we can offer you a more comfortable table.
DO YOU HAVE PARKING?
We do not have our own parking lot, but there is one near the restaurant.
I WANT TO RESERVE A TABLE, WHAT ARE THE CONDITIONS?
We only make reservations for groups of 10 people or more and with a closed group menu. If you are less than 10 people you must go directly to the restaurant and will be assigned a table on a first come, first served basis according to availability.
THERE ARE MORE THAN 10 OF US, CAN I SHOW UP WITHOUT A RESERVATION?
Of course, you can go directly to the restaurant and will be assigned a table on a first-come, first- served basis based on availability. Please note that you may have to wait a few minutes depending on how busy the restaurant is.
ARE DOGS ALLOWED?
Yes! We are dog friendly in our restaurants.
GROUP BOOKINGS
WE ARE MORE THAN 10 PEOPLE, HOW CAN I MAKE MY RESERVATION?
You can make your reservation through the form on this website detailing all the necessary
information.
IS IT POSSIBLE TO EAT À LA CARTE?
Yes, it is possible to eat à la carte, but in this case, we do not make reservations. You must go
directly to the restaurant and a table will be assigned on a first-come, first-served basis according to current availability.
HOW LONG DOES THE SERVICE LAST FOR A GROUP MENU?
The approximate duration of a group menu is 2 hours, depending on the pace of the diners and how busy the restaurant is.
DOES THE WHOLE GROUP HAVE TO MAKE THE SAME MENU?
Yes, it must be the same menu for all diners, as it is intended to be shared.
IS IT POSSIBLE TO RESERVE A TABLE ON THE TERRACE?
Reservations are not made on the terrace, only inside our establishment.
I AM ALLERGIC, COELIAC, INTOLERANT OR VEGETARIAN/VEGAN DO YOU HAVE ALTERNATIVES?
You will find a box at the time of booking where you can inform us of people with special diets, we will try to meet them as far as possible and adapt the menu to your needs. In our menu we have dishes suitable for vegans, vegetarians, and intolerances.
WHAT HAPPENS IF I AM LATE ON THE DAY OF THE RESERVATION?
Punctuality is very important for the smooth running of the restaurant. The schedules of each reservation are adjusted to the operation of the dining room and the kitchen to provide an optimal service. The tolerance margin stipulated for delays in reservations is 15 minutes. After this time, we will understand that you have cancelled your reservation.
WE HAVE A BIRTHDAY; DO YOU OFFER ANY SPECIAL GIFT?
For food safety reasons in our establishment, it is not allowed to bring a cake to the restaurant, but if you bring candles, we can put them in the dessert without any problem.
SHOULD THE CHILDREN MAKE THE MENU?
No, children are not obliged to take the menu, they can order a dish a la carte. However, please note that the reservation must be made for a minimum of 10 menus, therefore, if children do not eat from the menu, there must be a minimum of 10 adults.
IS THERE A CHILDREN’S MENU?
We do not have a children’s menu, but we do offer alternatives for children that can be ordered a la carte, such as our macaroni au gratin or croquettes.
WE ARE A GROUP OF MORE THAN 25 PEOPLE, CAN WE MAKE A RESERVATION AT THE RESTAURANT?
No, in this case you will have to rent our private room. To do so, please contact us at
elvelodromo@moritz.com. Please note that, in this case, the reservation conditions are modified with respect to those of the restaurant.